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1. Are there some merchants you do not accept?
We review each application on its individual basis and do not have any prejudices against any type of business, providing it is totaly legal and profitable. .
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2. Do you accept merchants Worldwide?
Yes, your business must be incorporated, you must provide all necessary supporting documents and your application must be approved by the acquiring bank.
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3. Do you differentiate companies registered offshore and onshore? If so, how is it reflected in your discount rates?
No, we do not. We offer the same rates and conditions for offshore and onshore
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4. What is a virtual terminal?
The virtual terminal allows a business owner to manually authorize and process credit card transactions from any computer with an internet connection. The virtual terminal replaces an authorization terminal and enables a business owner to process a transaction without the credit card present.
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5. What is E Commerce?
E commerce or shopping carts allows Internet-based businesses to authorize and process credit card transactions without the business owner entering customer and credit card information manually. When customers are online and are ready to purchase products or services from a website or shopping cart the customers is necessary information is captured electronically.
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6. Are there any limitations to the choice of the bank I want to use for credit card processing purposes?
No, there are no limitations to your choice of a bank.
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7. How will the customer know that he/she bought goods from my company?
A descriptor will show your companies name
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8. Are there any minimum/maximum volume processing per month restrictions?
No, there are no volume restrictions.
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9. When does the merchant get paid?
The merchant gets paid once a week or once a month based on the acquiring banks contract .
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10. How does the merchant get paid? The merchant gets paid directly from the acquiring bank
Top 11. Rates and Fees?
Your rates will be based on the nature of your business, your monthly volume, previous processing history and your application. All rates and fees will be determined by the acquiring bank. Rates can range from 7 percent to 14 percent based on the all information listed above in rates and fees section
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12. What is a rolling reserve?
A rolling reserve is a percentage of your total sales which is withheld by a credit card processor for six months in respect of possible future charge backs. In month seven of your trading your rolling reserve will be released to you for the first month of trading, in month eight your reserve will be released for month 2, so you will always have a reserve of six months due to you. The reason behind it is very simple - the customers can do a charge back for the services or goods you provided
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